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Important: To have your order processed, please read and follow these instructions concerning credit card billing addresses:
• When completing your online order, your credit card billing address MUST be entered as your shipping address! DO NOT use separate billing and shipping addresses for personal orders- they CAN NOT be processed.
• The ONLY exceptions are: shipping to an APO or FPO, ordering from AND shipping to a verifiable corporation, or if we already know you through an organization or association.
• For those of you that use a PO Box for your credit card billing statement, you CAN enter a PO Box as your billing and shipping address. We use USPS (the postal service) so that we can ship to PO Boxes and our armed services. UPS and Fed Ex can not ship to PO Boxes.
These measures are in place to prevent fraudulent credit card orders. Thank you for understanding !
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Tactical Advantage Knives encourages you to purchase directly on-line, through your local studio, or your training group. Thanks!
Ordering: We operate as an Internet company. We prefer to receive orders by our Secure Shopping Cart; this allows for reduced errors, efficient order entry and order receipt/ status to you. Minimum merchandise order is $23.
If you would prefer- order by phone:
Call our Secure Answer System at (804) 330-0358 (10 AM to 8 PM EST). Leave your name, ship & bill addresses, credit/ debt card number, 3 or 4 digit security code on rear of card, expiration date, phone number, and E Mail address. This is a Secure Answer System.
To order by mail:
1) Send all information as listed under phone orders.
2) Include check or money order as alternative to credit card. Personal checks must clear before order is shipped, however, product will be reserved for you.
3) Mail to TAK, 8901 Milbrae Court, Richmond, VA 23236
Payment: We currently accept Master Card, Visa, Discover, and American Express. Newer Debt cards are accepted as long as they have the hologram logo. Money Orders and Personal Checks (must clear) are accepted. No cash please. No C.O.D or open accounts. 5% sales tax will be added to orders shipped to addresses in Virginia.
Shipping: We ship by US Postal Service (either Priority, First Class or Parcel Post- our choice). Shipping and Handling charges will be added based on your order total. Unless requested, orders are not insured. Below shipping table is for US only.
Canadian Orders: Rates vary dramatically due to weight and insurance values. Small orders of a few knives, DVD's, or books typically cost $10- $12. We estimate your shipping charges and adjust the actual amount AFTER shipping. Unless requested, orders are not insured.
International Orders: Minimum order is $125 USD due to high processing time. A $10 charge will be added to all orders outside of the US for international address verification; this does not apply to APO military, FPO, or repeat international customer orders. Note: We are not responsible for books or videos seized by customs or any government agency. Unless requested, international orders are insured. We ship internationally only if regulations allow. Outside US rates can be estimated by going to www.USPS.com; rates listed in table below are approximations only.
We strongly suggest that you use a major credit card from a large bank to insure prompt service. Credit/ Debt cards through small banks and Credit Unions do not have the connections required to verify security information and we will not be able to process your order.
A note about our phone: We are a small company and do not have a dedicated person who answers the phone. Normally when we're in the shop, noisy machinery is running and we have our hands full. We may not stop to answer the phone. Please use the shopping cart for orders or leave the order on our Secure Answering System. We will gladly return your call if you request, just leave us all available numbers and the times you are at each. When we leave the shop, we transfer calls to one of our home or cell numbers so we can accommodate your requests. For this reason, please, no calls after 8:00 PM or before 10:00 AM Eastern Standard Time.
Liability Disclaimer: Purchaser of TAK products assumes all liability for use of TAK's products and agrees to hold harmless TAK, Inc. for any injuries which may occur. Owner realizes that knife and stick training are dangerous activities that may result in severe injury or death. Owner acknowledges that they have had knife training by a qualified instructor. Purchaser acknowledges that they are above the age of 18 years old and agrees to keep TAK products from persons under the age of 18 years old unless under the direct supervision of a qualified instructor.
Thanks very much from the dedicated group at Tactical Advantage Knives, Inc.
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